Are you articulate and persuasive? Can you take a consultative approach when connecting with customers? If so, welcome to Emerge Work At Home!
We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home.
As a Customer Service Business Advisor at Emerge, you’ll be responsible for providing customer care through voice, email, chat, or text messaging while engaging with our client’s direct, contract and national account customers for their service needs. Additionally, you will take a consultative approach that focuses on connecting with each customer, and selling the right services and solutions, while making every interaction feel easy. You will also help to resolve all outstanding issues ensuring customer satisfaction.
We are looking for candidates from the following provinces:
• New Brunswick Preferred
May have opportunities in other provinces such as Ontario for qualified candidates
Starting hourly rate is based upon experience
Part-Time Position with potential for Full-Time in future
Shifts are flexible - 24/7
Only shortlisted applicants will be contacted.
You will be required to have the following:
Designated workspace within your home for placement and installation of your equipment. Your home office must be located in a quiet space that will provide a comfortable positive work environment. The employee handbook will contain more detail about your home office. Emerge Work at Home LLC reserves the right to audit your home office with reasonable advanced notice at any given time during the work week.
Minimum SPECS for Your Computer:
• Intel Core Processors (i3, i5, & i7) @ 2.5 GHZ or higher.
• 8 GB RAM
• Windows 7 or Windows 10
• No MacBook allowed
Other Requirements for Home Office:
• High Quality USB Headset – Jabra preferred
• Internet speed must be at minimum 4mbps up and down
• Use an Ethernet cable for internet as Wi-Fi is susceptible to interference